Privacy Policy

Last updated: 3/22/2025

1. Information We Collect

We collect information that you provide directly to us, including:

  • Name and contact information
  • Account credentials
  • Property listing information
  • Payment information
  • Communication preferences

2. How We Use Your Information

We use the information we collect to:

  • Provide and maintain our services
  • Process your transactions
  • Send you service-related communications
  • Improve our services
  • Comply with legal obligations

3. Information Sharing

We may share your information with:

  • Service providers (including Razorpay, Cashfree, and ICICI Bank for payment processing)
  • Legal authorities when required by law
  • Other users as part of your public profile and listings

4. Data Security

We implement appropriate security measures to protect your personal information, including:

  • Encryption of sensitive data
  • Regular security assessments
  • Access controls and authentication
  • Secure data storage

5. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Opt-out of marketing communications
  • Export your data

6. Contact Information

For any questions about this Privacy Policy, please contact us at:

  • Email: support@novoup.com
  • Phone: +91 98814 01775
  • Address: First Floor Sailee apartments, Carenzalem, Panjim, Goa India 402 003