Terms and Conditions

1. Acceptance of Terms

By accessing and using ListMyProp services, including our payment processing services, you agree to be bound by these Terms and Conditions. These terms govern your use of our platform and the payment services provided through our payment partners including but not limited to Razorpay, Cashfree, and ICICI Bank.

2. Payment Services

2.1. Our platform facilitates payments through authorized payment service providers licensed by the Reserve Bank of India (RBI).

2.2. By using our payment services, you authorize us and our payment partners to process payments and handle your financial information in accordance with applicable laws and regulations.

2.3. All payment data is encrypted and stored securely in compliance with PCI-DSS requirements.

3. Payment Processing

3.1. Transaction processing times may vary depending on the payment method and banking partner.

3.2. All applicable taxes, processing fees, and currency conversion charges will be clearly displayed before transaction confirmation.

3.3. In case of payment failure or declined transactions, the amount will be refunded according to the respective payment processor's policies.

4. Refunds and Cancellations

4.1. Refund policies are subject to our platform's guidelines and the terms set by our payment processors.

4.2. Refunds will be processed through the original payment method used for the transaction.

4.3. Processing time for refunds may vary depending on the payment method and banking partner.

5. User Obligations

5.1. You agree to provide accurate and complete information for all payment transactions.

5.2. You must not use the payment services for any fraudulent or illegal purposes.

5.3. You are responsible for maintaining the security of your payment credentials and account information.

6. Privacy and Data Protection

6.1. Your payment information is processed in accordance with our Privacy Policy and applicable data protection laws.

6.2. We implement appropriate security measures to protect your payment data.

6.3. Our payment partners may collect and process your data as per their respective privacy policies.

7. Liability

7.1. We are not liable for any losses arising from unauthorized transactions where you have compromised your account security.

7.2. Our liability is limited to the extent permitted by applicable laws and regulations.

8. Changes to Terms

8.1. We reserve the right to modify these terms at any time. Changes will be effective upon posting to the platform.

8.2. Continued use of our services after changes constitutes acceptance of the modified terms.

9. Contact Information

For any questions regarding these terms or our payment services, please contact our support team at:

• Email: support@novoup.com
• Phone: +91 98814 01775
• Address: First Floor Sailee apartments, Carenzalem, Panjim, Goa India 402 003

10. Governing Law

These terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Panjim, Goa, India.